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Imagine: Beginning now Updated: 1st June 2011
 A Timely Moment
The CU Team has devoted a large part of our lives to getting here. Beginning in 1999 with gaining a clarity of what we wanted to do for people to influence change; analysing and creating ideas on how to do it; learning new things and how to go it alone; trusting in a creative process, devising a multiple approach proposition for customers and corporates; meeting with some of the world's most successful corporates and listening to them; and remaining focused on our vision: CU, this enterprise has become a way of life, and  passion for us to complete. Fully realising these strands of the CU dream now begins with customers:
       TheWire
       ImprovementForum
       CustomerCharters
       Customer-Corporate-Partnership
       CU-Train
       CU-Pay-It-Forward
       CU-Hall-Of-Change
and MarketPlace.
 
And we are encouraged that CU is arriving - we could not have planned for this synchronicity - to find that this time now, in the Digital Age, is the moment for CU  to be here to help customers regain influence.
First. Customers, all affected by the global crisis caused by banks, need to influence change now more than ever before. And the  Digital Age offers the opportunity for us to do that.

Second. Regulators, in high office, disconnected from the reality of ordinary people on the ground, need the influence of people to focus their attention and cause pre-emptive regulatory action.

Third. Banks in particular, still showing signs of greed even after taking bail-out, need customer influence to change the way they treat customers, and include a fair-deal in their business model.

Fourth. Now is our time for customers and CU to work with corporates: for there are many more forward-looking CEO's than when we started, who are building a more customer-centric, corporate culture on the inside; seemingly ready to engage with a fresh approach, a "daring to be naive"1, independent customer-centric culture on the outside: CustomersUnited.

Fifth and last but not least. The Cameron-Clegg leadership, with new ideas, is here now. And have said they want more openness and want
people to be empowered to improve society. Encouraged by these words, the CU team prepared and delivered (early May 2011) our proposal for CustomersUnited, openly and independently of government, to empower the influence of people, on all the regulated sectors; so that never again will society be led into crisis by the regulated or the regulator of any sector.

We have now heard (end May 2011) from No.10 that Mr Cameron is "considering our proposal" which asked for CU to "pilot" TheWire with the new regulators who have begun to replace the abolished FSA. This means ordinary people - "customers of democracy" - using TheWire to influence how the banking sector is performing for customers. And to bring that influence to the attention and actions of the new regulators, other "supervisors", the FOS, and government departments overseeing banks.

"To everything, there  is a season, and a  time to every purpose  under the heaven.
            The Byrds 1965 hit single:
"Turn! Turn! Turn! / Ecclesiastes 3:1

1 "Dare to be naive."
in creativity and innovation
and trying new things:
Buckminster Fuller


































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